Your privacy matters to us. This Privacy Policy explains how Tip Top Shape by Samantha Wise collects, uses, and protects your personal information when you visit our website (www.ttshape.com), use our online shop (shop.ttshape.com), or interact with us in any way. 

1. Information We Collect 

We may collect the following types of personal information: 

• Contact information — name, email address, and phone number (e.g., when you register for a class or contact us). 

• Billing and shipping information — mailing address, payment card details (processed securely through our payment provider), and order history. 

• Health-related information — any fitness goals, health conditions, or physical limitations you voluntarily share when joining a class program. 

• Usage data — IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and similar technologies. 

• Communications — any messages, inquiries, or feedback you send to us via email or contact forms. 

2. How We Use Your Information 

We use the information we collect to: 

• Process orders, bookings, and payments for our products and services. 

• Communicate with you about your order, class schedule, or any inquiries. 

• Send you updates, promotions, or newsletters about Tip Top Shape (you may opt out at any time). 

• Improve our website, services, and customer experience. 

• Comply with legal obligations and resolve disputes. 

We will never sell, rent, or trade your personal information to third parties for their marketing purposes. 

3. Cookies and Tracking Technologies 

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of certain parts of our website. 

We may use third-party services such as Google Analytics that collect anonymized usage data to help us understand website performance. 

4. Sharing Your Information 

We may share your personal information only in the following circumstances: 

• Service providers — trusted third parties who assist us in operating our website, processing payments, or fulfilling orders (e.g., payment processors, shipping carriers). These providers are bound by confidentiality obligations. 

• Legal requirements — if required by law, court order, or governmental authority. 

• Business transfers — in the event of a sale or transfer of our business, your information may be transferred as part of that transaction. 

5. Data Security 

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Payment information is processed through encrypted, PCI-compliant payment systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 

6. Data Retention 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, or resolve disputes. When your information is no longer needed, we will securely delete or anonymize it. 

7. Your Rights 

Depending on your location, you may have the following rights regarding your personal information: 

• The right to access the personal data we hold about you. 

• The right to request correction of inaccurate or incomplete data. 

• The right to request deletion of your personal data ("right to be forgotten"). 

• The right to opt out of marketing communications at any time by clicking "unsubscribe" in any email we send. 

• The right to lodge a complaint with your local data protection authority. 

To exercise any of these rights, please contact us using the details below. 

8. Children's Privacy 

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it. 

9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically. 

10. Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at info@ttshape.com attn: Legal Dept.